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Terms of Service

Last updated: 10 August 2026

1. Who we are

GHosting (ghosting.gg) is operated by Bytewave OÜ, a private limited company registered in Estonia ("we", "us"). By creating an account or purchasing a server you agree to these terms.

2. The service

We rent you a managed game server instance: a slice of our hardware running the game you chose, with a control panel for starting, stopping, configuring and monitoring it. Plans differ in memory, CPU share and player capacity as described on each game's page.

3. Your account

  • You must provide a working email address — it is how we reach you about your server, billing and support.
  • Purchases made through guest checkout create an account bound to the email you provide.
  • You are responsible for keeping your credentials safe and for activity under your account.

4. Payments and renewals

  • A free trial lasts 48 hours, requires a verified account, and is limited to one trial per eligible game for each account. Trial capacity is limited and may not be available in every region at all times. If it is not renewed, its files are permanently deleted after a 3-day grace period.
  • Plans are prepaid terms of 1, 3 or 6 months (a month is 30 days). Payments are processed by Stripe; we never see or store your card details.
  • The price you see at checkout is the price you pay. Promotional discounts apply for the period stated in the promotion.
  • There is no auto-renewal: nothing is ever charged without your action. We remind you by email before a term ends, and you can renew from your dashboard at any time. Renewing early adds the new term on top of the time you already have.
  • If a paid term ends without renewal, the server is stopped and the plan is suspended. After a 7-day grace period the server and all of its data are permanently deleted.

5. Cancellation

There is no subscription to cancel: plans are prepaid, so if you don't renew, no further charges are made and your server keeps running until the end of the period you already paid for. We keep your server files for 7 days after expiry so you can come back, renew or download them; after that they are deleted permanently.

6. Acceptable use

You agree not to use your server to:

  • host, distribute or link to unlawful content;
  • attack, scan or disrupt other systems or networks, or send spam;
  • mine cryptocurrency or run workloads unrelated to game hosting;
  • deliberately circumvent resource limits of your plan or interfere with other customers' servers.

You are responsible for complying with the licence terms (EULA) of the game you host. We may suspend or terminate servers that violate this section, with a refund of unused time at our discretion except in cases of serious abuse.

7. Availability

We work hard to keep servers online around the clock and provide DDoS mitigation on a best-effort basis, but we do not guarantee uninterrupted availability. Planned maintenance is announced in advance whenever practical.

8. Liability

To the extent permitted by law, our total liability for any claims related to the service is limited to the fees you paid us in the three months preceding the claim, and we are not liable for indirect damages such as lost profits or lost game progress. Nothing in these terms limits liability that cannot be limited under applicable law, including your mandatory rights as a consumer.

9. Consumer right of withdrawal

If you are a consumer in the EU, you have a 14-day right of withdrawal. Because your server is provisioned and usable immediately, you consent at checkout to the service starting right away; if you withdraw, we may deduct a proportional charge for the time the service was available to you. Our voluntary 72-hour money-back guarantee is more generous than this in most cases.

10. Customer feedback

  • Eligible paid server owners may submit one rating per container after using an installed server for at least 14 days.
  • Submitting feedback adds the stated hosting credit to that container once. The reward is the same for every rating and is not cash or transferable.
  • Permission to publish a rating or comment is optional, does not affect the reward, and can be withdrawn from the dashboard.
  • Public feedback is anonymous. We may withhold content that exposes private information, is abusive, or is unrelated to the service, but we do not moderate based on whether a rating is positive or negative.

11. Changes to these terms

We may update these terms as the service evolves. If a change materially affects you, we will email you before it takes effect. Continuing to use the service after a change means you accept the updated terms.

12. Affiliate program

Verified account holders may separately opt in to our referral program. Participation, attribution, commission and promotion are governed by the Affiliate Program Terms accepted during activation.

13. Governing law and contact

These terms are governed by the laws of Estonia; consumers retain any mandatory protections of their home country. Questions? See how to contact us.